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..When a qualitative
methodology is most appropriate to achieve a study's objectives (i.e.,
examine underlying opinions, reactions and motivations, identify patterns
and trends), GQG's researchers select from these methodologies when designing
a primary research study:
One-on-one
in-depth interviews (IDIs) - one participant for 45-60 minutes
Dyads
or triads - two or three participants for two hours
Mini-focus
groups - four to seven participants for two or more hours
Regular
focus groups - eight to 10 participants for two or more hours
Super
groups - 11 or more participants for two and one-half hours or more
Central
location interviews (CLIs) - 5-40 participants review and respond privately
to concepts for 60-90 minutes
Observational
- individuals are observed in their own setting, frequently without knowing
it; ethnographic technique
Mystery
guest - visit business or organization as a shopper, customer, or guest
to gain insights about service
..Each of these basic methodologies
can then be conducted in various formats, offline or online, depending
upon the objectives, target segments, locations, and budget, including:
In-person
groups - one to 12 participants or more in face-to-face, real time sessions.
Online
groups - one to 20 participants from one or multiple cities or countries
for one to two hours in GQG Online,
a secure, private, virtual focus group room using state-of-the-art tools
and applications, e.g., video, Word, Excel, PowerPoint, Web, polling.
Live discussions currently available in eight different languages.
Audio
conference
groups - one to 20 participants from one or multiple cities or countries
for one to three hours using secure audio conferencing and Web tools.
Video
conference groups - one to 15 participants from one or multiple cities
or countries for one to two hours using video conferencing.
Web
conferencing groups - one or more participants using meeting, data conferencing,
and Webcasting tools.
Internet
surveys or Web-based panels - one or more participants respond to Internet
e-mail surveys and/or visit a secure, private Web site, review concepts
or materials, and then answer open-ended questions.
Bulletin
boards - ongoing discussions with one to 5,000 participants in multiple
cities, states/provinces, and/or countries engaged in participant-directed,
threaded conversations between organizations and their internal and/or
external customers (i.e., current, former, and/or potential). Discussions
currently available in 10 different languages.
..A key determinant for selecting and
customizing the most effective methodology and appropriate format is whether
the research sessions and participants are:
................ Same
time/same place
................ Same
time/different place
................ Different
time/same place
................ Different
time/different place
..For more information about qualitative
methodologies,
please call 503.471.1397 or e-mail
info@gqg-mr.com.
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